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Customer Service Representative - State Farm Agent Team Member Fully Remote - US

Customer Service Representative - State Farm Agent Team Member

Full Time • Fully Remote - US
Benefits:
  • Competitive salary
  • Flexible schedule
  • Paid time off
  • Training & development
Position Overview

You must be located in the lower 48 of the United States for the remote position! Please do not apply if you are outside the US.  Time zones are very important.  You must be able to work in Mountain Time Zone.  I'm looking for STATE FARM insurance experienced candidates ONLY holding current property and casualty licenses.   I will only be responding to United States based candidates that hold licenses with more than two years of experience in a State Farm office.  The more recent the experience the better.  It is very hard to train a CSR from a distance, so I require systems experience in State Farm systems.  Thanks for your time and looking forward to speaking with you!

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic, professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...

  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency
Requirements

  • Excellent communication skills - written, verbal and listening
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Experience in a variety of computer applications, particularly Windows
  • Pride in getting work done accurately and timely
  • Ability to effectively relate to a customer
  • Property and Casualty license (must have currently)
  • Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

This is a remote position.

Compensation: $40,000.00 - $75,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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